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SHIPPING & RETURNS

We are committed to delivering your order with care 
and ensuring a seamless experience. 

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SHIPPING

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Orders are carefully prepared and processed before shipment.
Once your order has shipped, tracking information will be 
sent to the email address provided at checkout. 

ORDER PROCESSING

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SHIPPING RATES

Available shipping methods, estimated delivery times,
and applicable rates are calculated and displayed at checkout. 

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TRACKING

Once your order has been dispatched, you will receive 
a shipping confirmation with tracking information.

RETURNS

RETURN POLICY

We accept returns of eligible items within 14 days of delivery. Items must be unworn, unwashed, unaltered, 
and returned in their original condition with all tags and packaging intact. 

FINAL SALE 

Items marked Final Sale are not eligible for return or exchange.

RETURN SHIPPING 

Original shipping charges are non-refundable. Return shipping cost are the responsibility of the customer 
unless an item arrives damaged or an incorrect item was rececieved. 

DAMAGED OR 
INCORRECT ORDERS 

If your order arrives damaged or incorrect, please contact hello@prikro.com promptly
with your order number and photographs of the item so we can assist you.

REFUND

Approved refunds will be issued to the original payment methods after the returned item 
has been received and inspected. Processing times may vary depending on your financial institution. 

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EARLY ACCESS.
EXECLUSIVE DROPS.

Join the Prikro list for early access to new 
collections and private announcements. 

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